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Job Descriptions

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Thanks once again for your interest in working with us at Ram's.

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Please have a look through the job descriptions provided, based on our current vacancies.

 POSITION: TRUCK DRIVER

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GENERAL OVERVIEW

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The Truck Driver is responsible for delivering and transporting goods to Consumers. The Driver must ensure that all goods are transported and delivered safely to all Consumers.  

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DUTIES & RESPONSIBILITIES

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  • Ensure delivery trucks are loaded for daily deliveries.

  • Ensure the correct items are delivered to the correct Customers and in good condition.

  • Collect payment from the Customers and ensure its accuracy.

  • Safeguard all goods while on delivery.

  • Make certain trucks are properly parked, locked and goods are secured.

  • Operate trucks responsibly; not recklessly.

  • Capable of lifting heavy items.

  • Other duties which may be assigned.

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REQUIREMENTS:
 

  • High School Diploma.

  • 5 years driving experience.

  • Valid Driver’s license.

  • Excellent communication and interpersonal skills.

  • Strong organizational and time management skills.

  • Be able to effectively work in a team environment.

  • Ability to work in a fast-paced environment.

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POSITION: CUSTOMER SERVICE REPRESENTATIVE

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GENERAL OVERVIEW


The Customer Service Representative will assist Customers with any products/services needed and handles any Customer interactions for the Company.

DUTIES AND RESPONSIBILITIES:

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  • Engage with Customers and offer general assistance about items needed for purchase.

  • Advise/instruct Employees on the best ways to handle Sales/Customers.

  • Interface with Supermarket Management on Employees, product sales/promotions, and other operational matters.

  • Organize department scheduling.

  • Direct the coordination of the carry-out service for Customers with high volume and heavy purchases.

  • Monitor the checkout stations to ensure all stations are properly staffed and Customer lines are moving swiftly. 

  • Monitor and approve all transaction overrides with the access key/card.

  • Other duties which may be assigned.

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REQUIREMENTS:

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  • Associate degree in Business Management.

  • 3 years’ working experience in a supervisory position.

  • Excellent communication and interpersonal skills.

  • Strong organizational and time management skills.

  • Be able to effectively work in a team environment.

  • Customer service oriented.

  • Ability to work in a fast-paced environment.

  • Great attention to detail.

  • Able to stand for long hours.

  • Valid food handlers permit.

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POSITION: SALES REPRESENTATIVE

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GENERAL OVERVIEW

 

The Sales Representative is responsible for nurturing customer relationships by servicing Customer accounts in market.

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DUTIES AND RESPONSIBILITIES:

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The Sales Representative tasks include (but not limited) to the following:

  • Informing Customers of new product availability.

  • Taking orders in person and via phone.

  • Meeting sales targets and maintaining sales records. 

  • Identify, contact, and build relationships with prospective Customers. 

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REQUIREMENTS:

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  • A minimum of 2 years’ sales experience in the Food & Service Industry. 

  • Excellent communication and interpersonal skills.

  • Strong organizational and time management skills.

  • Customer service oriented.

  • Ability to work in a fast-paced mobile work environment.

  • Exhibits a positive work ethic with great attention to detail.

  • Must be a self-starter and self-motivated.

  • Valid driver’s license.

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